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Welcome to my website!

I enjoy helping small businesses play their tune in the social media space. Social media has transformed how we listen to, engage with, and respond to our customers. It is no longer business as usual! Let me help you take the guesswork out of social media and coach you on exactly what to do and how to do it. {Read more...}

Resources

Social Media and Your Business (White Paper)

By Dina Lima

Stand Out From the Pack (White Paper)

How to position yourself as an expert eco-builder

By Dina Lima and Michael Strong

GBA-Stand Out From the Pack

Thinning the Herd (White Paper)

How to pick the best eco-builder

By Dina Lima and Michael Strong

GBA-Thinning the Herd

Business Tools

How to Identify Your Ideal Customer

Have you clearly identified your ideal customer?  In your marketing message, do you refer to your customer with a specific name, such as “first-time homebuyers”, “baby-boomers”, ”single Moms”, “affluent professionals” so that they can self-identify with your message and, better yet, easily find you?  Do your marketing efforts speak directly to your ideal customer?

Identifying your ideal client is the first of the two major steps to market your business successfully.  Use this tool to identify your ideal customer.

Business Tools for Green Builders

How to Create Your Killer Marketing Message

How unique is your message?  How does your message set you apart from your competitors?  Is your message so captivating that it whets the appetite of people hungry to know more about your service, or would they say “I’ve heard that before?”  You need a killer marketing message to set you apart from the pack!  By serving a particular market niche you are offering special value to your customers.

A killer marketing message makes it easy for your ideal customers to find you! Use this tool to create your own killer marketing message.

How to Create Your Homeowner Manual

Your homeowner manual is your image, your branding, your reputation, and one of the critical ways to offer attentive customer service.

The homeowner manual is part of your company’s customer service plan.  The manual is meant to keep your customers informed on guidelines and expectations before construction begins.  This will prevent surprises and in fact provide answers to the many questions that arise when the construction process is underway.  Use this tool to get you started on creating your customized homeowner manual.

Social Networking